Warranty is 1 year from date of purchase. If you lose your receipt, you can contact us (Lost Dutchman Coffee) and we can send you another copy if need be.
The folks at Baratza would rather work directly with you, the customer, to solve any problems you may encounter. Often they can solve the problem over the phone, which means you can have a solution immediately. If they cannot easily solve the problem, Baratza will deliver an identical or comparable replacement to your door free of charge and a shipping label for the return of the “failed” grinder. While we have the utmost confidence in Baratza customer service, please feel free to contact us (Lost Dutchman Coffee Co.) if need be.
Baratza toll free phone number is 877-701-2020
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